RETURNS + EXCHANGES
Goldie Girl, we understand that sometimes every item doesn’t work out and thats ok! We want you to love your purchase made from Goldie Vines! Returns are eligible for STORE CREDIT ONLY. Item(s) MUST be returned within 10 business days of receiving your order. Unfortunately after this timeframe your item(s) will not be eligible for return. No exceptions.
Items purchased must be in PERFECT condition to be returned. All item(s) must be unworn, unwashed, undamaged, free of odor as well as free of make up or deodorant stains.
We do not offer exchanges, however, if the item you are returning is in stock you can use your e-gift card to purchase a different size.
Any reduced priced items of 20% or more are FINAL SALE.
HOW DO I MAKE A RETURN?
The customer is responsible for ALL return shipping costs. Please make sure that what you’re returning meets our return policy and is not a final sale item before you ship it back.
- Include your packing slip and the reason for your return.
- Please use USPS, UPS or FedEx (any shipping method that has a tracking number). Please email email@example.com for authorization and return address.
- Please allow 1-2 business days for us to process your return for your e-gift card that will be sent via email.
- Damages must be reported within 2 days of receiving your merchandise. If there are no damage claims within these 2 days a return will NOT be accepted. Please email us at firstname.lastname@example.org with your order number and photos of the damage.
Goldie Vines is not responsible for any damages to your items once they are washed by you. Please follow care instructions or use the hand wash cycle and do not dry.